Process Trainer (Karnataka)

Home Credit India – Date posted: 24 Sep 2015
1. Conducting New hire training sessions

2. Conducting Soft skills sessions

3. Conducting Session on Selling skills: mapping needs with product benefits

4. Making PowerPoint presentations for training modules

5. Preparing various scripts for voice processes in English, and regional language(if required)

6. Preparing Lessons which can be used on online learning application (E-Learning)

7. Conducting refreshers basis Areas of Improvement highlighted from quality and Ops teams

8. Maintaining various reports for New hire batches and refreshers

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